Most businesses are sitting on a database full of customers who bought once and went quiet. We use AI to find them, understand why they left, and run personalised campaigns to win them back — on a performance-only basis. You pay from recovered revenue, not upfront.
We run the entire campaign — strategy, copy, execution, and reporting. Our fee comes from what we recover for you.
We analyse your customer history — recency, frequency, spend — and build targeted segments so each message lands at the right time with the right offer.
Email and SMS campaigns written specifically for each segment. We handle copy, design, scheduling, and deliverability so you don't have to.
No retainers, no setup fees. We charge a percentage of the revenue we recover. If the campaign doesn't generate sales, you don't pay.
Every sale tied back to the campaign. Monthly reports show what was sent, who responded, and exactly how much revenue was recovered.
After the initial campaign, we can build automated flows that continuously re-engage customers as they hit dormancy thresholds — revenue on autopilot.
Works with your existing CRM, e-commerce platform, or customer database. Shopify, Klaviyo, HubSpot, MYOB — we integrate with what you have.
From your customer list to recovered revenue in five steps.
You share a customer export. We audit the list quality, flag any data issues, and size the opportunity — how many dormant customers, their last purchase dates, and estimated reactivation potential.
Our AI segments the list by recency, spend history, product category, and engagement signals. High-value lapsed customers get priority. Each segment gets a tailored approach.
We write the copy, design the email sequences, set up SMS flows, and configure tracking. You review and approve before anything goes out.
Campaigns launch in stages. We monitor open rates, click-through, and conversions in real time — adjusting subject lines, timing, and offers to maximise recovery.
Monthly reports show recovered revenue, attribution, and campaign performance. We roll the learnings into the next cycle and set up ongoing automation where it makes sense.
No retainers. No setup fees. We win when you win.
Rate agreed upfront based on list size and average order value
There is no upfront cost. We charge a percentage of the revenue recovered from customers who re-engage and purchase. If the campaign generates no sales, you pay nothing.
Typically any customer who has purchased before but has not transacted in the last 6–24 months, depending on your average purchase cycle. We work with you to define the right threshold for your business.
A customer export with email addresses, purchase history, and dates is enough to start. We handle the segmentation, copy, and campaign setup from there.
We primarily use email and SMS. The channel mix is determined by what data you have and what your customers respond to. We A/B test messaging to find what converts best.
We use UTM tracking, promo codes, or a defined attribution window depending on your platform. Every sale tied to the campaign is tracked and reported monthly with full transparency.
Initial campaigns typically run 6–12 weeks to capture different re-engagement windows. After that, we can set up ongoing automated win-back flows so the revenue keeps coming without manual effort.
Tell us about your customer list and we'll tell you if it's a fit — no commitment, no cost.